Driver’s Playbook

Downloading the app

FULFLLD App is available on both Apple App Store and Google
Play Store.
Android (Google Play Store)
Apple iOS (App Store)

Logging In
Your login credentials must have been shared with you by your
assigned dispatcher.

Delivery Events
FULFLLD App has 3 crucial delivery events that are necessary for
the clients and your dispatcher to have necessary information
about the delivery

1. Driver In Transit to Pick-up
2. Driver in Transit to Drop Off (after picking up the order)
3. Delivery Completed.
   On the next page you will learn how to navigate through the app
   and at which stage each action on the app should be performed

`** Navigating through the app

Background Permissions

WHY AUDIENCE UNDERSTANDING MATTERS

It is mandatory to enable location access for the FULFLLD Driver
App to ensure seamless tracking of your movements during
deliveries. This allows dispatchers to monitor your progress and
keep clients updated with accurate ETAs.
Please make sure you grant "Always Allow" location permissions
in your device settings:

FOR IOS (IPHONE):
GO TO SETTINGS > APPS > FULFLLD > LOCATION

SELECT ALWAYS

FOR ANDROID:
GO TO SETTINGS > APPS > MANAGE APPS >
FULFLLD > APP PERMISSIONS > LOCATION >
SELECT ALLOW WHILE USING THE APP

Security & Privacy

Data’s Security and Privacy: Our Top Priority

At FULFLLD, we deeply value the trust you place in us every day. We recognize that
as a driver, you rely on our app not only to manage your workflow efficiently but also
to safeguard your sensitive information. That’s why the security and privacy of your
data are not just responsibilities for us—they are commitments we uphold with the
utmost seriousness.
We have implemented state-of-the-art security measures and adhere to industry best
practices to ensure that your information remains fully protected at all times. From
encrypted communications and secure servers to restricted access controls and
regular system audits, every layer of our platform is designed to keep your data safe
and confidential. Whether it’s your personal details, trip information, or payment data,
rest assured that your information is never exposed to unauthorized parties or used
for purposes beyond what is essential for your experience on the FULFLLD platform.
Beyond protecting your privacy, our mission is to empower you. FULFLLD is dedicated
to providing tools and features that help you streamline your workflow, optimize your
deliveries, and enhance your productivity every step of the way. We constantly strive
to make the app smarter, faster, and easier to use—so you can focus on delivering
exceptional service with confidence and ease.
We also believe that open communication with our driver community is key to
building a strong partnership. If you have any suggestions, ideas for improvements,
feedback about your experience, or need assistance with any aspect of our app, we
encourage you to reach out to us at any time. Our dedicated support team is always
ready to listen and assist you—because your success is our success.
Thank you for being a valued part of the FULFLLD network. We are committed to
supporting you with integrity, transparency, and respect in every interaction.
FULFLLD — Deliver with confidence. Powered by trust